Question 1

Why CloudOps if I already have Starlink?

Accepted Answer

Starlink provides connectivity. CloudOps adds monitoring and access control with NAC and captive portal, so you can view the status of your sites, sessions, and connected devices from a single platform.

Question 2

What is CloudOps Predictive AI?

Accepted Answer

CloudOps Predictive AI is in development. The plan is to incorporate Link Health Score, Network Risk Index, Capacity Forecast, and AI Insights to analyze link health, operational risk, saturation, and network patterns.

Question 3

How does the per-site model work?

Accepted Answer

CloudOps uses a per-site pricing model, meaning you pay based on the number of locations you need to monitor. This makes it scalable and adaptable to organizations of any size, from a handful of sites to hundreds.

Question 4

Do I need additional hardware?

Accepted Answer

No. CloudOps works software-only, leveraging your existing equipment. We do not require installing additional hardware, which simplifies deployment and reduces costs.

Question 5

Does it integrate with Active Directory or LDAP?

Accepted Answer

YFTEL has integrated Active Directory and LDAP in a previous project. This integration is not part of CloudOps' current NAC. Its inclusion is evaluated based on the requirements of each project.

Question 6

Does it work with my router or AP brand?

Accepted Answer

Today it runs with Peplink (routers), Cambium (APs), and Starlink. Other brands are integrated as a dedicated project.

Question 7

What happens when a Starlink link goes down?

Accepted Answer

CloudOps shows the status of each site link, logs the outage, and sends alerts. Failover between links depends on how the router is configured (for example, Peplink).

Question 8

How is a site's speed verified?

Accepted Answer

A person starts a speed test from the site portal. If the source IP is registered, the result is linked to that site's plan and evaluated as pass or fail against configurable criteria: required percentage of the plan for upload and download, and maximum latency, jitter and packet loss. History, monthly average and CSV export are included. It is a point-in-time measurement, not continuous monitoring: link usage over time is shown by the observed bandwidth in Observability.

Question 9

What kind of operations is CloudOps for?

Accepted Answer

CloudOps is designed for operations with remote or distributed sites connected through Starlink, such as mining, agribusiness, energy, logistics, government and education. It monitors Starlink links, routers and APs, integrated with access control (NAC and captive portal). Today it works with Peplink, Cambium and Starlink; other brands under project.

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